Shipping & Returns Policy

Order Processing

Please allow 1–3 business days for your order to be processed before shipping. You’ll receive a tracking number by email once your package has shipped.

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🇨🇦 Shipping – Canada

We offer reliable tracked shipping via Canada Post or UPS, depending on your location and order size.

• Free shipping on orders over $150 CAD (before tax)

• $12 CAD flat-rate shipping on orders under $150

• $25 CAD expedited shipping (1–2 business days)

Shipping estimates do not include processing time, weekends, or holidays.
Shipping fees are non-refundable.

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🇺🇸 Shipping – USA

We’re excited to serve our US customers! All US orders are shipped with tracked shipping via Canada Post/USPS or UPS, depending on destination and package size.

• Free shipping on orders over $150 USD

• $12 USD flat-rate shipping on orders under $150
  Estimated delivery: 7–10 business days after processing

Please note: Delivery times may vary based on customs processing or carrier delays—especially during the transition to new US import regulations beginning August 29, 2025.

We cannot ship to PO boxes or APO addresses.
Shipping fees are non-refundable.

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Customs & Duties – USA

Due to recent changes in US import laws, all US orders may be subject to customs duties or import fees, regardless of order value.
These fees are not included at checkout and are the responsibility of the customer.
Please contact your local customs office for more details.

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🌎 International Orders (Outside USA & Canada)

We currently only ship within Canada and the United States.
For international inquiries, please contact us at tanya@veriperi.ca

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📦 Returns & Exchanges

🇨🇦 Canada

• Returns accepted within 14 days of delivery for store credit

• Items must be unworn, unwashed, and in original condition with tags attached

• Return shipping is the customer’s responsibility

• Sale items and gift cards are final sale

To request a return, email tanya@veriperi.ca

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🇺🇸 USA

• Returns accepted within 14 days of delivery for store credit

• Items must be unworn, unwashed, and in original condition with tags attached

• Return shipping is the customer’s responsibility

• Please clearly mark your return package as "Canadian Goods Returning" to avoid customs charges on re-entry

• Returns without prior approval will not be accepted

• Sale items and gift cards are final sale

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📝 Additional Information

Address Changes

Once an order is processed, we cannot change the shipping address. Please double-check your information before completing checkout.

Undeliverable or Refused Packages

If a package is returned due to an incorrect address, non-delivery, or refusal, the customer is responsible for return shipping fees. We’ll contact you once the item is returned to us.

Shipping Delays

All shipping timelines are estimates. We are not responsible for delays caused by carriers, customs processing, weather, or other unforeseen events after your order has shipped.